M&S Bluewater: Opening Hours, Phone, Departments & Guide

The Marks & Spencer store at Bluewater Shopping Centre draws thousands of weekly visitors, and the on-site M&S covers everything from new-season fashion to weekly food shops. This guide pulls together verified contact details, opening hours, and department breakdowns — so you spend less time searching and more time actually shopping.

Location: Bluewater Shopping Centre, Greenhithe, Kent DA9 9SD · Phone: 01322 384090 · Departments: Fashion, Food, Home

Is there an M&S at Bluewater?

Yes. The Marks & Spencer store at Bluewater is a confirmed anchor tenant within Kent’s premier shopping centre. Bluewater itself sits in Dartford, Kent, and draws footfall from across the South East thanks to its scale and mix of retailers.

“Find store information such as contact number and opening hours directly on the official M&S store listing.” — Marks & Spencer Official Store Listing

Store location details

The store occupies a prominent position within the main mall, making it one of the first stops for many visitors entering through the car parks or Greenhithe station. Full address: Bluewater Shopping Centre, Bluewater Parkway, Greenhithe, Dartford, Kent, DA9 9SD.

If you need to send anything to the store, the postcode DA9 9SD handles all Bluewater deliveries. For returns or click-and-collect pickups, check the Collect+ near me network for nearby drop-off options.

Bluewater Shopping Centre overview

Bluewater is described as Kent’s premier shopping destination (Bluewater Official Website). With over 330 stores across multiple levels, the centre provides extensive parking and a food court that sees heavy traffic, especially on weekends. The M&S store benefits from this footfall, operating as both a destination shop for clothing and homeware and a routine stop for food groceries.

What departments are in M&S Bluewater?

The M&S Bluewater store covers three core areas: Fashion, Food, and Home. Each section runs its own browsing space, with the Food hall typically drawing the longest checkout lines on weekend mornings.

Fashion

Marks & Spencer has built its reputation on clothing that balances quality and price. The Bluewater store stocks the full seasonal range across womenswear, menswear, and kidswear. The brand is particularly known for its underwear range, which consistently scores well in customer satisfaction surveys.

Food

The Food Hall at M&S carries the retailer’s full range of ready meals, desserts, snacks, and responsibly sourced ingredients. Many visitors treat it as their primary grocery shop, returning weekly for the Percy Pig range, seasonal specials, and meal deals. The store’s positioning within Bluewater means the Food Hall benefits from constant walk-through traffic.

Home

The Home department covers bedding, cookware, décor, and small appliances. With Bluewater’s large catchment area, the Home section at Bluewater carries a broader range than smaller high-street M&S locations, making it worth visiting specifically if you’re after bigger items like duvets or kitchen equipment.

The Mamas & Papas concession on the 1st Floor expands the baby product offering beyond standard kidswear, with dedicated staff for pushchair, nursery furniture, and baby clothing ranges.

What are M&S Bluewater opening hours?

Opening hours at M&S Bluewater follow a consistent weekday pattern, with slight variations on Saturdays and Sundays. For the most accurate current schedule, check the official store page — hours shift around Bank Holidays.

Weekday hours

Monday through Friday, the store opens at 09:00 and closes at 21:00. This gives shoppers a solid 12-hour window, though the Food Hall may begin winding down collections around 20:30.

Weekend hours

Saturday opens earlier at 08:00, closing again at 21:00 — the same as weekdays but with that extra morning hour. Sunday operates more conservatively: doors open at 11:00, closing at 17:00, with browsing allowed from 10:30.

Holiday variations

Bank Holiday weekends affect Sunday hours significantly. The pattern for late April and early May 2026 shows standard Sunday closures (17:00) for Easter weekend, with Early May Bank Holiday (1 May) observing standard weekday hours rather than a Sunday pattern.

The opening hours table below summarises the standard weekly pattern — always cross-reference with the official M&S store page before visiting around public holidays.

The implication: Sunday browsing from 10:30 gives early risers a quiet 30-minute window before doors officially open — a strategy worth using if you want to beat the weekend crowd.

What is M&S Bluewater phone number?

The main store contact is 01322 384090, listed on the Marks & Spencer official store directory. This number handles general store inquiries including stock checks, product reservations, and opening hours confirmations.

Main contact

Calling 01322 384090 puts you through to the Bluewater store team during operating hours. For after-hours queries, the automated system can direct general M&S customer service calls to the national helpline, though specific store requests won’t be actioned until the store reopens.

Opticians booking

M&S Optical has its own booking line separate from the main store number. If you’re specifically after eye tests or optical products at Bluewater, the main store line can transfer you, though calling the dedicated optical department directly saves wait time.

Do over 60s get 10% off at M&S?

Yes, M&S offers exclusive discounts for customers aged 60 and over through its loyalty programme. The benefit is tied to the Sparks scheme rather than offered as a blanket senior discount at the till.

“Our baby stores are here to help you, no matter where you made your purchase — our team is on hand to offer product demonstrations and expert advice.” — Mamas & Papas Official Store Listing

Discount details

Sparks members aged 60+ receive periodic promotional offers, typically around 10% off selected lines. These aren’t always advertised publicly — they’re unlocked in the Sparks app or delivered via email to qualifying members. The exact discount percentage and eligible product categories vary by promotion cycle.

Eligibility

To access 60+ offers, you need an active Sparks account with your date of birth correctly entered. The M&S Sparks programme is free to join, but the age-related perks require verification. New members can sign up in-store or online, though the online registration process for senior-specific benefits may take a few days to activate the personalised offers.

The catch: the 60+ discount isn’t a guaranteed permanent offer — M&S rotates which lines qualify and when, so joining Sparks now means you won’t miss the next promotional window.

How does M&S compare to Waitrose on pricing?

Comparing M&S and Waitrose is a recurring question among UK shoppers, and the honest answer is: M&S sits at a similar or slightly higher price point than Waitrose for comparable products. Both retailers target the mid-to-premium grocery segment, with M&S often considered slightly more expensive on everyday items.

The comparison table below breaks down how the two retailers stack up across key shopping categories.

What this means: if you’re choosing between the two for weekly groceries, Waitrose edges ahead on value for fresh produce, while M&S wins on clothing and ready-meal quality — pick the retailer that matches your primary spend.

Frequently asked questions

Looking for money-saving deals elsewhere? Check available Just Eat voucher codes for restaurant discounts near Bluewater.